Australia post shipping update
As you know, across the country we are all managing the sustained challenges of the COVID pandemic. With two of our largest States and some 15 million people in lockdown, the fluctuations in customer online shopping have significantly increased.
To help clear excess parcel volumes in NSW, ACT and VIC due to these impacts, Australia post will be suspending customer collections in these areas.
All Parcel Post collections from customers and merchants in NSW, ACT and VIC will be paused from 7am Saturday 4 September until 7am Tuesday 7 September.
The safety of Australia posts people is their highest priority and this temporary measure will allow them to responsibly clear record volumes in parts of our network.
Their team will be processing all weekend to reduce these volumes.
We're sorry for the inconvenience
We sincerely apologise for the inconvenience this may place on you. Thank you in advance for your patience and understanding as we continue to navigate these challenges together.
Thank you for your Support
Due to an overwhelming response to our cancelled events our dispatch times may be extended from 4-10 days, please note this does not include shipping time. We thank you all for your support during this time. Due to Covid-19 and government restrictions on workplace capacities our dispatch times are longer than usual. We will endeavor to get your orders dispatched as quickly as possible. As soon as your order has been shipped you will be notified via email. We apologize for any inconvenience.