FAQs

What if I want to change my address?

Please email support@showbags.com.au with any changes required. Alternatively, you can call 03-9368-4650 to make this request.

How do I change my order?

Please email support@showbags.com.au with any changes required. Alternatively, you can call 03-9368-4650 to make this request. If a request is made after the order has been processed to our warehouse for fulfilment, we may not be able to make these changes but can add to the order for a new requirement.

Fundraising

We have a wholesale range developed especially for our fundraising customers please reach out to our friendly sales team to find out more at sales@bensonstrading.com.au Please note we do get a high volume of requests for donation, we have a select few organisations that we choose to support and hope you can understand that if we are to give all the showbags away then we would not have a business. We recommend those looking to raise funds for a charity to enquire about our fundraising showbags.

I’m a wholesaler, can I order through the website?

You must be an approved wholesaler to sell our showbags online or instore. You can contact our sales team on 03-9368-4606 or email us at sales@bensonstrading.com.au.

Are showbags available all year?

Yes! our online store operates 365 days a year.

PR/Media queries:

For any PR/Media queries please contact kura@bensonstrading.com.au

Can I buy Melbourne show showbags online?

Yes. The Melbourne show showbags are available online all year at www.showbags.com.au. They make the perfect gift for birthdays, Christmas and events.

Can I buy Royal Adelaide show showbags online?

Yes. We have all the best Adelaide show showbags in one shop at www.showbags.com.au. We have afterpay and can deliver Nationwide.

Can I buy Brisbane Ekka showbags online?

Yes. We have the Brisbane Ekka showbags all in one place with Free delivery on orders over $100, shop today at www.showbags.com.au.

Can I buy Perth Show showbags online?

Yes. We have the biggest range of Perth showbags available to buy online all year, with Nationwide delivery & afterpay available.

Can I buy Sydney easter show showbags online?

Yes. We have your favourite Sydney show showbags available online all year round at www.showbags.com.au.

Can I buy Royal Hobart show showbags online?

Yes. We have the biggest range of Hobart show showbags available online to buy all year round at www.showbags.com.au

Can I buy Geelong show showbags online?

Yes, get all your Geelong show showbags in one place at www.showbags.com.au. We offer Free delivery on orders over $100 and afterpay.

Can I buy Melbourne show showbags online?

Yes. We have all your Melbourne show showbags available to buy online at www.showbags.com.au . Don’t miss out on Free delivery on orders over $100.

I received a different item in my showbag to what is online?

Contents of showbags may vary according to product availability. Replacement items are at minimum of equal or greater value to the original item.

I have placed an order but have not received any confirmation?

When you place an order online, you will receive an auto-generated confirmation email with your order details and order number. If you have not received this email your order may not have gone through successfully. If payment has been made from your account and you have not received an order confirmation you can contact our sales team on 03 9368 4600 and we can advise you of the status of the order.

Is there a minimum order?

If you are ordering online there is no set minimum quantity for your order. We do sell certain packs which are clearly marked 10pc and are sold as a bundle.

How do I pay?

Accepted Payment Methods Online:
Credit Cards
Visa
MasterCard
PayPal or PayPal Express
Afterpay
Apple Pay
Openpay